Frequently Asked Questions

General


What does Project N95 do?

We help healthcare and frontline organizations source critical and personal protective equipment (PPE) from vetted suppliers. We have a comprehensive operation to verify suppliers around the world in order to deliver a pre-vetted list of suppliers to healthcare providers. Project N95 also works with governments at all levels to determine where demand is and where it is most urgent.

We’d like to partner with you.

Please email our partnerships team at info@projectn95.org and someone will be in touch. If you are affiliated with state, local, or federal government, please email us at gov@projectn95.org

We’d like to set up a similar organization in our community/country. Can you share what you’ve learned?

Thank you so much for doing the work that you're doing! We’ve posted a few articles on Medium with some of our learnings, which might be a good starting place. You can also check out the Demand Data Hub that we have created in partnership with GetUsPPE.

I’d like to volunteer.

That’s fantastic! We’re an all-volunteer team. Check out our open roles page to see what roles are available. You can also fill out our general volunteer form and our team will be in touch.

I’d like to help with this crisis but don’t know where to start.

If you’re not sure where the right place to start is, visit the National PPE Coalition for centralized resources. Some resources include:

  1. #GetUsPPE - to donate PPE, volunteer (especially if you’re a medical professional or student), make a fiscal donation, or to help make PPE.
  2. The Mask Pros - if you want to make homemade masks but need instructions or supplies.
  3. #Masks4All and EndCoronavirus.org - for data and more information on how to protect yourself and others.

How do you receive your demand data?

Once frontline and healthcare organizations complete our critical equipment request form, this allows us to understand their level of urgency, what products they require, and who would be served.

Sourcing


What do the different regulatory statuses mean for different products?

See this page for more information on regulatory statuses.

How do I become a supplier?

The first step is to fill out the supplier intake form completely so that we're able to track you through our sourcing process. This is critical. Once that’s completed, a member of the sourcing team will reach out and work with you directly and answer any questions you have. We have received a lot of submissions, so your patience is appreciated as we work our way to you. Thanks for taking the initiative!

I have connections with suppliers; how do I set them up with you?

Ask your connections to submit their company and product information using our supplier intake form. Be sure to tell them to take the time to fill out the form completely so that we can quickly vet their application. Once that’s completed, a member of the sourcing team will reach out and work with you directly and answer any questions you have. As you can imagine, we get a lot of submissions so your patience is appreciated as we work our way to you. Thanks for taking the initiative!

How long does it take to complete Project N95’s vetting process?

The biggest delay in being vetted is not supplying the needed information.

  1. For every product you offer, please fill out all of the required fields, especially FDA documentation, product photos, and testing results. This is part of the intake form, and it is required for each product model you intend to offer.
  2. If your product entry is missing information, you will receive an email indicating that your application has been rejected due to insufficient documentation. Click the link in that email to edit your submission.
  3. If you have a Duns & Bradstreet number or are listed on Federal or State contracts, please provide those numbers so that we can vet you more quickly.
  4. After vetting your company and its products, we will ask you for a reference and purchase order or other documentation. It does not matter if you have not supplied a U.S. institution with your products; we will contact an overseas reference if necessary.

How are suppliers and products vetted?

If you haven’t already, take a look at our articles on Medium with some of our learnings. Additionally, we have information available here that walks you through PN95’s Supplier Due Diligence Process.

I have already filled out the forms on the site, but have not heard back from anyone. What now?

First, thank you for filling out the form! Our teams are working diligently to organize, vet and respond to all of the submissions. As you can imagine, there are many! We want to get to them all and make sure no one gets left behind. Please hang tight as more info will be coming your way soon. Your patience is appreciated!

If information has changed since you first signed up, please feel free to update your products, minimum order quantity, pricing and terms using the custom link sent to you when you submitted your supplier application. You can also see your vetting status for each product you submitted using this link.

How do you receive your supplier and product information?

The sourcing team at Project N95 takes applications from suppliers, conducts due diligence on the company and products submitted, and works with partner organizations to collaborate on data sharing.

What happens after I have been vetted?

Once your company and products have been verified, you may gain access to our marketplace. This is how we match frontline healthcare providers with supplies. Each Request for Quote (RFQ) from a provider that matches your product, MoQ, and price will allow you to make an offer on that request. This system is rapidly evolving, so stay tuned for updates!

I want to Donate PPE.

For private citizens:

Thank you for considering us for a PPE donation. At this time, we aren’t set up to coordinate donations. You might consider the National PPE Coalition, which is facilitating donations. You can also visit GetUsPPE to find your nearest donation site and check drop-off instructions.

For companies:

Thank you for your generous offer to donate PPE! To facilitate this, you can email us at sourcing@projectn95.org. Alternatively, you can work with our partner organization GetUsPPE.

I want to help make homemade masks; I have access to 3D printing, CNC manufacturing, rapid prototyping, or sewing and textiles.

For homemade masks, go to GetUsPPE - Makers to register as a GetUsPPE Maker and add yourself to a list of people who are ready to help with mask-making efforts and in creating other maker-made supplies. For all others please visit the National PPE Coalition for additional resources.

I’m a manufacturer of materials—whom do I get in touch with?

At this time, PN95 is unable to facilitate this. However, there are a number of organizations that are a part of the National PPE Coalition and might be able to help.

I am a distribution and logistics provider—can I help?

Yes! Please take a moment to fill out our logistics intake form completely, and a member of our team will be in touch.

I am a government organization—whom should I contact?

Please take a moment to fill out our government intake form completely, and a member of our team will be in touch.

I am an aggregating organization—whom should I contact?

Please take a moment to fill out our aggregator intake form completely, and a member of our team will be in touch.

I am concerned about providing sensitive/secure information.

We appreciate your concerns about privacy. Our objective is to shine a light on quality suppliers so that we can make it easier for hospitals and other institutions to buy needed PPE.

Project N95 asks for the detailed product information to verify that your company and its products are legitimate and meet US regulatory standards.

Project N95 does not buy or sell directly and will not go around you to purchase directly from your manufacturer.

Project N95 will not make this information public, although we share it with qualified organizations and governments seeking to purchase these products. You can see the product information Project N95 makes public here.

What PPE and other equipment are you asking for?

We are currently looking for NIOSH-certified (N95+) or EUA-approved (KN95) respirators, surgical and non-surgical face masks, healthcare-grade gloves, surgical and non-surgical gowns, hospital-grade sanitizers and disinfectants, shoe covers, bouffant caps, ventilators (invasive and non-invasive), face shields, testing swabs, and COVID-19 diagnostic kits.

For up-to-date information on the equipment that is needed, please take a look at our our demand page.

Can you help me vet products and suppliers?

We do not take individual requests to vet a supplier, but you can direct them to us where they can fill out the supplier intake form. If you are an organization looking to collaborate in vetting suppliers through a data sharing and collaboration agreement, please email the sourcing team at sourcing@projectn95.org to explore how we can work together.

If you would like additional information on our process, please take a look at our articles on Medium with some of our learnings. Additionally, we have information available here that walks you through PN95’s Sourcing Due Diligence Process.

What information do you have on N95 respirators vs KN95 masks?

Here is some more information:

  1. Surgical N95 respirators and contractor-grade N95 respirators (NIOSH certified) are the preferred mask for those individuals working with COVID-19 patients. These respirators (also referred to as N95 “masks”) are in very short supply due to the global nature of the pandemic.
  2. KN95 masks are manufactured to the Chinese standard GB2626. These masks have some similar performance characteristics to N95 respirators but are different from FDA-cleared surgical N95 respirators and NIOSH-approved N95 respirators.
  3. KN95 masks are subject to FDA Emergency Use Authorizations which are updated as needed by FDA.
  4. BUYER BEWARE: In some instances, KN95 manufacturers may label their product as not for healthcare use in order to meet Chinese export restrictions. Make sure you read the fine print.

Frontline


Can I buy PPE from you?

Unfortunately, not currently. We do not sell PPE or critical equipment. If your facility has a need for supplies, please be sure to fill out our critical equipment request form.

My organization needs supplies, can you tell me more?

We're working our hardest to make sure healthcare providers are getting access to the equipment they need to serve our country in this time of crisis. We're working as quickly as we can to vet credible suppliers to meet this demand. If you haven’t already, please be sure to fill out our critical equipment request form so that we're able to capture the supply/equipment requests. Once that’s completed, a member of the team will reach out. Your patience is appreciated as we organize and respond to the many requests we receive.

I need fewer than 100 units of PPE, where can I get them?

You may wish to submit a request via GetUsPPE, which helps facilitate delivery of donated PPE to frontline healthcare workers.

What is your minimum order quantity (MOQ)?

Project N95 does not have a minimum order quantity. Please visit our products page to understand varying MOQ by products and suppliers.

How do providers qualify for assistance?

Please visit the frontline needs page for more details.

I have already filled out the forms on the site, but have not heard back from anyone. What now?

First, thank you for filling out the form! Apologies for the delay. Our teams are working diligently to organize, vet, and respond to all of the submissions. As you can imagine, there are many! We want to get to them all and make sure no one gets left behind. Please hang tight, more info will be coming your way soon. For more details on what to expect, please visit our frontline needs page Your patience is appreciated!

Donor Support


Are you a non-profit?

Yes, Project N95 is a 501(c)(3) charitable nonprofit organization, EIN 85-0570065. All donations are tax deductible.

Can I make a monetary donation?

Yes, and thank you for thinking of us. Your support to Project N95 is tax deductible to the maximum extent provided by law, as no goods or services have been provided as consideration for your gift. Project N95 is a 501(c)3 tax-exempt organization and has exclusive legal control over the contributed funds or assets. Our EIN is 85-0570065. Please visit our Donate page to make your contribution.

I’d like to extend a grant to Project N95.

We're honored that you're considering us! Please send an email to development@projectn95.org and we will be in touch as soon as possible.

What is your donor privacy policy?

Project N95 respects your privacy. When you make a financial or in-kind donation, we collect your name and contact information in order to provide updates on the impact of your contributions and to be able to communicate with you. Project N95 will not sell, share, or trade donors’ personally identifiable information with any other entity.